go111's Privacy Policy

01 What Information Is Collected

We collect various types of information when you create an account, log in, and carry out financial transactions on the go111 platform. The purpose of collecting this information is to provide you with uninterrupted, secure, and personalized service.

A. Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Payment method details (bKash, Nagad, Rocket account information)
• Documents required for identity verification
• Account password (stored in encrypted form)

B. Information Collected Automatically

• IP address and device information
• Browser type and operating system
• Date and time of website access
• Pages visited and user activity
• Cookie and session data

C. Transaction-Related Information

• Deposit and withdrawal amounts and dates
• Gaming history and betting records
• Bonus claims and wagering activity

02 Purpose of Using Information

go111 uses collected information only for the following legitimate purposes. We never use your information for unauthorized or unrelated activities.

03 Cookie Policy

The go111 website uses cookies and similar technologies to enhance and personalize your browsing experience. Cookies are small text files stored on your device.

Cookies We Use

• Essential Cookies: Required for the basic functioning of the website, such as login sessions and security verification.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyze website usage and improve our services.

04 Information Sharing & Disclosure

go111 never sells your personal information to third parties. However, certain information may be shared in the following limited circumstances:

A. Service Providers

Our trusted partners involved in payment processing (bKash, Nagad, Rocket), technical infrastructure, and customer support management have limited access to information. They operate under strict confidentiality agreements and may only use the information for specified purposes.

B. Legal Obligations

Information may be disclosed in response to a valid order or directive from a competent court or regulatory authority. In such cases, we will provide only the minimum information necessary.

C. Fraud Prevention

If fraudulent activity or suspected money laundering is detected on an account, relevant information may be provided to the appropriate authorities.

D. Business Transfers

User information may be transferred in the event of a change in go111's business structure or a merger. We will notify users appropriately before any such change takes place.

05 Data Security Measures

go111 uses industry-standard technology and practices to protect your information. Our security measures are described below:

• SSL Encryption: All data transfers between the website and servers are encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored in plain text — advanced hashing algorithms are used.
• Two-Factor Authentication: Two-factor verification is available to protect your account.
• Regular Security Audits: Our systems undergo regular security testing and updates.
• Access Controls: Only authorized personnel may access user data, and only for specified purposes.
• Server Security: Our servers are protected by firewalls and intrusion detection systems.

06 Data Retention Period

go111 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All account information is retained for as long as the account remains active.
• After an account is closed, certain information may be kept for a defined period to meet legal obligations.
• Financial transaction records are retained for the period required by applicable law.
• Some information may be retained for an extended period for fraud prevention purposes.

Once the defined period has ended, information is securely deleted or anonymized so that no individual can be identified from it.

07 Your Rights

As a go111 user, you have the following rights regarding your personal information:

A. Right of Access

You may request at any time to know what information go111 holds about you. We will respond to this request within a reasonable time.

B. Right to Rectification

If any information stored in your account is incomplete or incorrect, you may request a correction. This can be done through your account settings or with the help of our support team.

C. Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business interests.

D. Right to Object to Processing

You may object to certain types of data processing, including marketing communications. If such an objection is accepted, we will stop the relevant activity.

E. Right to Data Portability

You may request to receive information held about you in a structured, machine-readable format. Fulfilling this request may take some time.

To exercise any of the rights described above, please contact our support team. We accept requests 24/7 via live chat and email.

08 Protection of Minors

go111 is an adults-only platform strictly for those aged 21 and above. We do not knowingly collect information from any minor.

If we become aware that a minor has created an account on go111, that account will be closed immediately and all associated information will be securely deleted. If a parent or guardian suspects that their minor child is using this platform, please contact our support team.

09 Third-Party Links

The go111 website may occasionally reference third-party services. These third parties have their own privacy policies, and go111 is not responsible for their data practices.

Payment service providers (bKash, Nagad, Rocket) operate under their own terms and privacy policies. When transacting through go111, you also agree to the policies of the relevant service provider.

10 Policy Changes

go111 reserves the right to amend this Privacy Policy at any time. If significant changes are made, we will notify users in the following ways:

• A clear notice will be published on the website.
• A notification will be sent to the registered email address.
• Users will be informed of the changes upon login.

Continued use of the platform after the updated policy is published will be considered as your acceptance of the revised terms. The latest policy will always be available on this page.

11 Contact Us

For any questions or comments about this Privacy Policy, or for any requests regarding your information, please contact the go111 support team. We provide assistance in both Bengali and English.